Does my phone support NFC?

NFC support and tag-reading behaviour vary by phone model and software. Check the device manufacturer guidance. If NFC is unavailable or disabled, scan the printed QR code instead.

Can I change my link later?

The QR code and NFC chip are both set to your destination at the time of production-the link is permanently printed and programmed. To change the destination, a new card or standee sticker is needed. Contact TapScan support for a replacement.

The QR doesn’t scan - what should I do?

Clean the surface, increase screen brightness on the scanning phone, and try from 15–25 cm. If still not working, switch to the NFC tap.

Where do I tap on iPhone and Android?

The NFC antenna location varies by model. Keep the screen on, remove anything that may block the signal, and move the phone slowly near the card. Check the manufacturer guidance for the exact antenna location.

How do I enable NFC on Android?

Open Settings > Connections (or Connected devices) > toggle NFC on. On some models (e.g., Samsung), use the Quick Panel to enable NFC.

NFC Setup & Troubleshooting

NFC

QR fallback

Android

iPhone

Get started in minutes. If something doesn’t work, use the sections below for fixes specific to Android and iPhone.

Tap with NFC or scan the QR to verify your card opens the correct page.
Confirm the page that opens is your Google review page, social profile, or UPI destination-exactly as you provided when ordering.
Place your product where customers can spot it easily.
Test NFC and QR with more than one compatible phone where practical.

Android setup

Enable NFC: Settings > Connections (or Connected devices) > NFC.
Tap area is usually the back middle or upper area-move slowly along the back.
If nothing happens, try another brand (Samsung/Xiaomi/OnePlus) to compare.
Use the QR as a fallback if NFC is off or unsupported.

iPhone setup

iPhone XR and newer: just wake the screen and tap the top edge near the camera.
If the phone does not detect the NFC tag, scan the printed QR code instead.
Open the Camera app, point at the QR, and tap the banner to open.

Troubleshooting

Ensure the screen is on; move slowly across the back of the phone.
Remove thick cases/metal plates; avoid metal surfaces under the card/standee.
Turn off Battery Saver; on Samsung, toggle NFC from Quick Panel to refresh.
Try another phone to isolate device-specific issues; use QR fallback as needed.

Increase screen brightness on the scanning phone; avoid glare on the QR.
Hold 15–25 cm away; let the camera focus. Try another phone.
If the printed QR is damaged, contact TapScan for a replacement card or standee sticker.

Contact TapScan support-the QR and NFC destination are set during production and may need to be corrected at our end.
Test in an incognito tab or on a different phone to rule out browser cache issues.

Best placement practices

Place near billing counters, entrances, or pickup areas-where customers pause.
Angle toward the flow of people; keep within easy reach for tap/scan.
Avoid direct glare; keep instructions short and visible.

Test checklist

Devices

Use compatible phones from more than one manufacturer where practical.
Test with and without cases; try Battery Saver off on Android.

Flow

Tap or scan opens the correct configured destination.
Placement doesn’t wobble; instructions are clear.