Frequently Asked Questions
Everything you need to know about TapScan's contactless cards and standees.
Our NFC-enabled review cards guide customers to the review destination prepared for the business. Each supported design combines an NFC chip with a printed QR code, so a customer can tap a compatible phone or scan the code. Reviews remain voluntary, and the customer decides whether to continue.
Our review cards and stands are designed to effortlessly direct your customers to your online review pages or social media profiles. Simply place the stand in a strategic location within your business and display the corresponding review cards. Customers then have the option to tap or scan the card using their NFC-enabled device, which navigates them to your chosen page-allowing them to leave feedback or follow your brand entirely on their own terms.
Our NFC-enabled review cards and stands are versatile tools suitable for any business that values genuine customer engagement. Whether you run a restaurant, hotel, retail store, online shop, or any other type of business, our products provide an easy, contactless method to guide your customers to leave honest feedback or connect with you on social media-helping you capture valuable insights and build lasting trust.
When you place an order, we request the link, username, UPI detail, or business information required for the selected product. You can provide it during purchase or later from Order Details. We verify the production information before preparing the personalised artwork.
To ensure the authenticity of each review, users must be logged into the relevant review platform-such as Google, Facebook, or Instagram-before leaving feedback. Typically, most users are already logged in, so the process remains seamless. If not, they will be prompted to sign in before submitting their review.
We do not charge any subscription or ongoing fees. We offer a one-time purchase for our contactless review cards and stands, with pricing based solely on the quantity you order. There are no hidden costs-just a straightforward, economical solution to guide customer engagement.
Our product is simply a tool to guide your customers to your review page. The number of reviews you receive depends entirely on your customers' interest and willingness to share their experiences. We provide an easy, contactless way to connect, but the engagement is completely voluntary and will vary from business to business.