Frequently Asked Questions

TapScan's NFC-enabled review cards are innovative tools that guide your customers to your review pages for authentic, voluntary feedback. These cards combine barcode and NFC technology, enabling customers to simply tap or scan with their devices to access your review platform. Designed for platforms such as Google, Facebook, and Instagram, they offer a seamless, contactless way to connect—while preserving the genuine nature of customer feedback. With sleek, customizable designs, they integrate effortlessly into any business setting.

Our review cards and stands are designed to effortlessly direct your customers to your online review pages or social media profiles. Simply place the stand in a strategic location within your business and display the corresponding review cards. Customers then have the option to tap or scan the card using their NFC-enabled device, which navigates them to your chosen page—allowing them to leave feedback or follow your brand entirely on their own terms.

TapScan's NFC-enabled review cards and stands are versatile tools suitable for any business that values genuine customer engagement. Whether you run a restaurant, hotel, retail store, online shop, or any other type of business, our products provide an easy, contactless method to guide your customers to leave honest feedback or connect with you on social media—helping you capture valuable insights and build lasting trust.

When you place an order, we ask for your business name and address so that each card is personalized and linked directly to your review page or social profile. If you opt for our custom logo option, we'll also request your logo. Should there be any uncertainty, our team will promptly reach out to verify that we have the correct details.

To ensure the authenticity of each review, users must be logged into the relevant review platform—such as Google, Facebook, or Instagram—before leaving feedback. Typically, most users are already logged in, so the process remains seamless. If not, they will be prompted to sign in before submitting their review.

TapScan does not charge any subscription or ongoing fees. We offer a one-time purchase for our contactless review cards and stands, with pricing based solely on the quantity you order. There are no hidden costs—just a straightforward, economical solution to guide customer engagement.

Our product is simply a tool to guide your customers to your review page. The number of reviews you receive depends entirely on your customers' interest and willingness to share their experiences. We provide an easy, contactless way to connect, but the engagement is completely voluntary and will vary from business to business.